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Refund Policy

1. Introduction

This Refund Policy outlines the terms and conditions under which refunds may be issued for Outpost Work services. Please read this policy carefully before purchasing any of our services.

2. Cancellation and Refund Policy

2.1 Pre-Service Cancellation:

  • Full Refund: A full refund will be issued if a written cancellation request is received at least 7 days prior to the commencement of the service.
  • Partial Refund: In certain cases, a partial refund may be issued for pre-paid services that have not been fully utilized. The specific amount of the refund will be determined on a case-by-case basis.

2.2 Post-Service Refunds:

  • Service Dissatisfaction: In rare instances, if you are not satisfied with the quality of a service, you may be eligible for a partial or full refund. To request a refund, please submit a written request to our customer support team within 2 days of service completion, providing a detailed explanation of the dissatisfaction.
  • Service Interruption: If a service is interrupted due to technical difficulties on our end, we will make every effort to resolve the issue promptly. If the issue cannot be resolved within a reasonable timeframe, a partial or full refund may be considered.

3. Refund Duration and Mode Once your refund request is approved, it may take up to 7 business days for the refund to be processed. The refund will be issued to the original payment method used for the purchase.  

4. Exceptions to the Refund Policy

  • Custom Services: Refunds for custom services, such as tailored solutions or personalized consulting, are generally not provided unless there is a significant failure to deliver the agreed-upon services.
  • Promotional Offers: Refunds for services purchased at a discounted price or as part of a promotional offer may be subject to specific terms and conditions.

5. Changes to the Refund Policy

Outpost Work reserves the right to modify or update this Refund Policy at any time. Any changes to the policy will be effective immediately upon posting on our website.  

6. Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact our customer support team at info@outpost.work

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Refund Policy

1. Introduction

This Refund Policy outlines the terms and conditions under which refunds may be issued for Outpost Work services. Please read this policy carefully before purchasing any of our services.

2. Cancellation and Refund Policy

2.1 Pre-Service Cancellation:

  • Full Refund: A full refund will be issued if a written cancellation request is received at least 7 days prior to the commencement of the service.
  • Partial Refund: In certain cases, a partial refund may be issued for pre-paid services that have not been fully utilized. The specific amount of the refund will be determined on a case-by-case basis.

2.2 Post-Service Refunds:

  • Service Dissatisfaction: In rare instances, if you are not satisfied with the quality of a service, you may be eligible for a partial or full refund. To request a refund, please submit a written request to our customer support team within 2 days of service completion, providing a detailed explanation of the dissatisfaction.
  • Service Interruption: If a service is interrupted due to technical difficulties on our end, we will make every effort to resolve the issue promptly. If the issue cannot be resolved within a reasonable timeframe, a partial or full refund may be considered.

3. Refund Duration and Mode Once your refund request is approved, it may take up to 7 business days for the refund to be processed. The refund will be issued to the original payment method used for the purchase.  

4. Exceptions to the Refund Policy

  • Custom Services: Refunds for custom services, such as tailored solutions or personalized consulting, are generally not provided unless there is a significant failure to deliver the agreed-upon services.
  • Promotional Offers: Refunds for services purchased at a discounted price or as part of a promotional offer may be subject to specific terms and conditions.

5. Changes to the Refund Policy

Outpost Work reserves the right to modify or update this Refund Policy at any time. Any changes to the policy will be effective immediately upon posting on our website.  

6. Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact our customer support team at info@outpost.work